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Emu Store FAQ - Popular Questions Emu Store FAQ - Popular Questions
We have put this page together to make it easier for you to have any questions answered that you may have. Here are the answers to the most common questions we get asked -

Q. Do you give Discounts?
A. Yes we do, all one has to do to get discounts on our products is to subscribe via email on the homepage or like us at our facebook page. Current discounts range from free products in order to 5 to 7 percent off order total. Discount codes after subscribing will be emailed to confirmed subscribers within minutes.
Q. Do you give free samples?
A. No we do not send free samples. Sorry for any inconvenience but we find that sending free samples takes up alot of time and is not very cost effective.

Q. What ingredients are in the products?
A. Some of the products have the ingredients written on the product page. For the ones that dont, we are currently in the process of adding the ingredients to each product so that every product has the ingredients labeled on the page of that product.

  Q. How much does the postage cost?
A. We go by the costs of Australia post, which is calculated by weight. So what you will pay for postage depends on what you order. The more you order, with each additional item the cost will go up less and less.

  Q. How long will it take for my order to arrive?
A. All orders are processed and sent within 48 hours of payment. If you live in Australia, orders take 2 - 6 days, depending on where you live. For international orders, Air Mail takes 2 - 10 days, Economy Air Mail usually takes 1 - 3 weeks.

  Q. How Pure is the Emu Oil?
A. The Emu Oil we provide is of the highest quality. It is refined and certified to the degree of purity that is safe to take internally. Not all Emu Oil can be taken internally.
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